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Frequently Asked Questions (FAQ).

Shipping Information

What Shipping Methods Are Available?

We want to make sure your new watch arrives as safely as possible and at the most convenient way for you. You will receive a track and trace code where you can follow your package until it arrives on your doorstep. Consult us if you prefer an special method of shipping

International shipping is FREE on all watch orders!
If you live close by and prefer to pick up your watch please contact us. It’s no problem for us!

How Long Will It Take To Get My Package?

We keep our watch collection at a safe and secured external vault which has access limits. Therefore we are able to collect and ship watches on Tuesday, Thursday and Friday. Shipments in the Netherlands will usually be delivered 1 working day after collection of the watch. International shipping times vary from 2-21 working days.

Do You Ship Internationally?

Yes we do! Anywhere you want.

How Well Will My Order Be Packed?

Vintage watches are fragile objects. We will take all preparations necessary to ensure that your order will arrive safe and secure. All our watches are shipped fully insured at no extra costs!

Payment Information

What Payment Methods Are Accepted?

Currently we accept the following payment methods:

  • IDeal (for Dutch customers): pay easily with your bank account. You will be redirected from our site to a secure IDeal window.
  • PayPal: with your creditcard or bank account accepted by Paypal. You will be redirected from our website to the secure Paypal website.
  • Wire transfer: as soon as we have received your payment we will ship your purchase. Customers from outside Europe have to provide IBAN- and BIC-numbers. See below for our account details.
  • Cash: If you prefer to pick up your watch you will have the possibility to pay in advance or in cash. All notes will be checked on authenticity.
  • A lot more Local and International payment options are available. Put an item in your shopping cart to check what payment types we accept!

Is Buying On-Line Safe?

Buying a watch online for the first time might be an exciting and new experience. You won’t have the possibility to “feel” the watch so how do you know it’s any good? With high quality pictures and detailed information we want to give you the opportunity to get a “premium offline store experience” but online. We would advise you to take a close look at all pictures and descriptions before placing your order. All our watches are authentic and come with our own certificate of authenticity. Furthermore you can return your items within 14 days of the moment of arrival. No questions asked!

Orders and Returns

How Do I Place An Order?

  1. Browse our site for the watch you like
  2. Click on “Add to Cart”
  3. Proceed to your Cart
  4. Follow the steps and proceed to checkout
  5. Wait for your watch to arrive. It’s that simple! If you have any questions, feel free to contact us any time.

Do I Need An Account To Place An Order?

While accounts are not required, it is the most convenient way of placing an order. You can easily view your invoices and add address details for quick checkout.

Who Should I Contact If I Have Any Queries?

Reach out to us on our Social Media, send us a WhatsApp message or write us an Email. We are here to help!

How Can I Cancel Or Change My Order?

If you have second thoughts you are able to cancel your order before it has been shipped out. Please contact us via email if you are willing to cancel. If an item arrives at your house and it deviates from the pictures online or the description we are happy to take your return. Please review our return policy for more information about returning a watch.

How Do I Track My Order?

As soon as we ship out your watch a Track and Trace code will be provided via Email. Simply click the button in this email to track your parcel!

How Can I Return a Product?

We check all our watches carefully before shipping them out. We store information about its functioning and detailed photos of both the inside and the outside. Always ship the watch in it’s original box and with all certificates and papers. Ship it back in the box we used to ship it to you or use a similar and safe box. Always make photos of the watch when you ship it and use insured shipping. Always contact us before returning an item as we will guide you through the required steps.